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Community Link
601 E. 5th Street Suite 220
Charlotte, NC, 28202
Phone: 704.943.9490
Toll Free: 800.977.1969
Overcoming Obstacles toward self-sufficiency

Financial Literacy

Adhering to a budget, decreasing debt, increasing savings, and understanding credit are vital to sustaining housing. This is the core of our Financial Literacy program.

How We Help:

  • Free tax preparation for the low-to-moderate income population (known as Volunteer Income Tax Assistance - VITA). More on this below.
  • Pairing trained volunteer Financial Coaches with individuals emerging from homelessness. More on this below.
  • Financial Education Outreach.

Why is Financial Literacy important?

Financial "literacy" and connecting with financial resources are frequently underlying issues among so many low-to-moderate income individuals and families who are struggling to find and keep housing.

The benefits:

  • Enables financial stability.
  • Builds assets.
  • Builds communities.
  • Helps our low-to-moderate income workforce file their taxes appropriately.
  • Identifies "Earned Income Tax Credits," which result in refunds that can be used toward housing, medical costs, and other general household items.
  • Connects individuals to other mainstream resources that might further help their financial situation.

More on the free tax program

Each tax season (January - April), more than 200 trained volunteers at various community locations help our low-to-moderate income workforce and our seniors prepare and e-file their taxes.

Jump to our free tax preparation service for more information!

Free Tax Preparation makes a difference!

Learn more on volunteering as a Financial Coach or Tax Aide!

Proud Affiliate
National Community Tax Coalition



Interested in volunteering for this program? We've got options!

Tax Aide: Availability: Yearly - Jan.-April

  • Site Coordinator
  • Quality Reviewer
  • Tax Preparer
  • Greeter
  • Interpreter
  • Scheduler
  • Intern

Training: 16-24 hour classroom training or online self-study for most positions. Must pass volunteer certification.

Learn more about all of the Tax Aide opportunities.

Apply online now!

Current Tax Aides, click here for your resource hub.

Check out additional opportunities!

The first answer to your question is no - you don't need to be a tax attorney to lend your time. You'll complete basic tax returns for a targeted population in our community that are challenged to pay out of pocket for these services.

Maybe not wanting to file taxes? Aides include appointment setters, greeters, and site coordinators as well.

Click here to read Gwen's experience volunteering as a Tax Aide!
Read Gwen's story about volunteering as a Tax Aide!


Financial Coach: Availability: Ongoing, monthly

Training: Up to two hour orientation, provided the third Thursday of each month.

Learn more about becoming a Financial Coach!

Apply online now!

Current Financial Coaches, Click Here!

Check out additional opportunities!

Stretch a mind to exercise good financial decisions! You'll pair with a Community Link customer to mentor them on basic financial decision-making and help that individual build a better future. A certified financial advisor is not who you need to be - rather, you'll become a trusted friend to join a customer on their journey to self-sufficiency.

Click to read Financial Coach Jonathan's confession!

Read this Financial Coach's confession!



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601 E. 5th Street Suite 220 Charlotte, NC, 28202 • Phone : 704-943-9490 • Fax : 704.943.9519
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